Privacy Policy

This Privacy Policy describes how Test LLC (“we,” “us,” “our”) collects, uses, and shares personal information when you use our online platform for athletic team management.

1. Information We Collect

We collect the following categories of data:

• Account info — name, email, role (coach, parent, athlete), team affiliation.
• Roster info — athlete names, dates of birth, grade level, gender, USATF/AAU IDs.
• Performance data — meet results, personal bests, practice attendance, exercise logs.
• Communications — coach notes, weekly digests, SMS messages, push notifications.
• Payment data — billing email and the last four digits of cards (handled by Stripe; we never see full card numbers).
• Usage data — pages visited, features used, device type, browser, IP address.

2. How We Use Your Information

• Provide and improve the service (rosters, results, analytics).
• Send transactional emails (welcome, password reset, weekly digests).
• Process payments via Stripe and prevent fraud.
• Send opt-in SMS messages from coaches to parents/athletes.
• Provide aggregated, anonymized analytics to coaches (e.g. team rankings).

3. Children's Privacy (COPPA)

Many athletes managed via Test LLC are under 13. We collect athlete data only through their parents or coaches, who confirm they have authorization to do so. We do not knowingly sell or rent children's personal information. Parents may review, correct, or request deletion of their child's data by emailing support@trackclubhub.com.

4. Sharing of Information

We share data only with the following categories of recipients:

• Service providers — Stripe (payments), Resend (email), Twilio (SMS), Firebase (push notifications), MongoDB Atlas (database). Each is bound by data-protection contracts.
• Your team — coaches, parents, and athletes within your team see information you choose to share with them.
• Public leaderboards — if your team opts in to the National Rankings, athlete names and times for shared meets appear publicly.
• Legal requirements — when required by subpoena, court order, or to protect rights, property, or safety.

We never sell personal information to third parties.

5. Data Retention

We retain account data for as long as your account is active. After cancellation, data is retained for 90 days, then permanently deleted unless we are legally required to retain it longer (e.g. tax records).

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccuracies.
• Request deletion (the “right to be forgotten”).
• Export your data in a portable format.
• Opt out of marketing emails (transactional emails will still be sent).

Email support@trackclubhub.com to exercise any of these rights. We respond within 30 days.

7. Security

We use industry-standard technical and administrative safeguards: encrypted connections (HTTPS/TLS), bcrypt-hashed passwords, JWT session tokens with short expiry, role-based access controls, and isolated per-team data scoping. No system is 100% secure; please use a strong, unique password.

8. International Users

Our servers are located in the United States. If you access the service from outside the U.S., you consent to the transfer and processing of your data in the U.S.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be announced via in-app notice or email.

10. Contact Us

Questions about this policy or how we handle your data? Email support@trackclubhub.com.